Black Creek is an exceptional company that has been extremely responsive to the needs of Miami-Dade Corrections over the years. While I am usually reserved in endorsing companies that do work for Miami-Dade, I have no hesitation in recommending Black Creek. I have found their software and work to be excellent, the staff dedicated and oriented to ensure customer satisfaction.
- Eduardo Astigarraga, Division Chief, Miami-Dade County, FL
I just wanted to pass on a note of appreciation. Perception is reality and I think the reality is that your customer service is top-notch. The attention to detail, quick response to issues and the follow-through makes a huge difference.
- Captain David Curtis, Jail Administrator, Fulton County Sheriff’s Office, GA
Black Creek and their staff have always proven to be a very reliable and dedicated company…I have 17-plus years in this business and would be hard-pressed to find a better organization to worth with.
- R. Benedict, Jail Administrator (Retired), Fulton County, NY
When I need to call Black Creek for assistance, their response is amazing, whether the issue is small or large. Ben and Brandon have been outstanding to work with.
- Sergeant Robert Kohler, Saratoga, NY
It has been a wonderful year for us with Black Creek. I credit you for emphasizing customer service over the past several years and making that possible. I am thankful for your attention to us, and your personal approach to facilitating the resolution to all the issues that have come up.
- Vincent Wasilewski, Assistant Chief Custody Deputy, Onondaga County, NY
It has now been about 3 months since the opening of our new visitor center and time to declare the video visitation system you provided a resounding success. Please accept and convey my appreciation to your staff for their extraordinary accomplishment in putting together and successfully implementing this innovative and complex technology in a very short period of time.
- Sheriff N. Warren, Cobb County, GA
Thanks to all of you for helping the Floyd County Sheriff’s Office improve a serious element of our infrastructure. We may not have always agreed on everything, but at the end of the day we got it done and I am honored to have worked with such professionals. Please call on me at any time if I may speak up on your behalf and recommend you or your company to any other Command Staff.
- Tom Caldwell, IV, M.PA Chief Deputy, Floyd County Sheriff's Office, GA
Kudos to the Black Creek staff for making the transition from our jail management systems to SallyPort© a positive experience. During and after the installation of SallyPort©, the Black Creek staff have been very responsive and readily available to answer questions or resolve issues. The next phase of our project will be to integrate SallyPort© with Black Creek's security system.
- Colonel Rich Emery, Saratoga, NY
If you elect to sign on with Black Creek, you will be partnering with a leader in the field and will be more than satisfied with your decision.
- Sheriff R. Cutting, Essex County, NY
I have never dealt with another company that even comes close to the level of collaboration and excellent service we have and still experience with Black Creek Systems. Thanks to Ike Newton and his wonderful staff, we brought our project in on time and within budget...Words cannot describe the high level of commitment and service Black Creek provided us...Choosing Black Creek whether equipment related or people related is absolutely one of the best decisions I have made in my 30 year career in law enforcement and corrections.
- Major Bob Sapp, Jail Administrator, Floyd County, GA