Black Creek Building

Erie County Awards Black Creek Contract to Replace Touchscreen Control System at Alden Correctional Facility


Erie County Correctional Facility, Alden, NY
Erie County Correctional Facility

Birmingham, AL – January 20, 2021 – Black Creek has been awarded a contract to retrofit the Erie County Correctional Facility, located in Alden, NY, with a state-of-the-art Black Creek Super Display® Touchscreen Security System. The Erie County Correctional Facility is a 1,070-bed, medium-security facility that was built in 1985, with an expansion in 1998. The existing security control system is a mix of analog graphic control panels and outdated touchscreen panels. Black Creek has worked with Erie County since 2010 when the Agency implemented Black Creek’s SallyPort©NY Jail/Inmate Management System at both the Correctional Facility and the Holding Center in Buffalo, NY.

Black Creek will replace all existing touchscreen control stations and graphic panels with the latest Black Creek Super Display® touchscreen control stations, utilizing the Windows® 10 operating system and Black Creek’s latest touchscreen control software. The project includes furnishing and installing new programmable logic controllers and control relays to manage the entire facility, new security server computers, and a new secure, high-speed VPN appliance for remote diagnostics and support via the Internet. Black Creek will also provide the County with the ability to perform security control functions via portable tablet devices, which will allow officers to be more mobile during direct supervision of the inmates. Black Creek will also replace the existing analog intercom and paging system with a new Harding Voice-over-IP based intercom system.

Black Creek will also replace the existing CCTV video management system with a new state-of-the-art Genetec Video Recording and Management System. As part of the CCTV upgrade, Black Creek will also furnish and install new encoders and infrastructure that will allow the County to begin replacing existing outdated analog cameras with new high-definition IP cameras on a schedule that will minimize impact on the Jail’s daily operations.

The new Black Creek system will improve the safety of staff and visitors with its enhanced functionality that the current control system does not provide. Each Super Display® Touchscreen station features two LCD monitors that display all the facility’s security controls and a CCTV camera call-up and video display. An officer can easily select different camera viewpoints, control facility utilities, and more. The system upgrade will make security control easier and save the facility money by decreasing maintenance costs and increasing staff efficiency.


Black Creek Integrated Systems is a turn-key source for modern, touchscreen-based, correctional facility security control systems and security management software solutions that reduce the cost of corrections. Black Creek focuses only on the corrections market – installing integrated security and records management solutions in jails, prisons, courthouses and government facilities across the nation. Learn more about Black Creek.